The battery in my phone is dead. I noticed some changes my phone's function for the past week or two, and assumed the charger was broken. I held off on informing my mom about the issue because every now and then I could get a full charge. This battery was a principal component of my phone, so Amazon better come through with this new battery. I have never used the site and I don't know of their reliability, but I'm taking this risk. Rest in peace original battery.